Privacy Policy

📋 Personal Information

When you buy graded Pokémon cards or sell authenticated cards, we collect:

• Contact Information: Name, email address, phone number, mailing address
• Payment Information: Credit card details, bank account info (processed securely via encrypted payment gateways)
• Account Data: Username, password, purchase history, seller information
• Communication Data: Messages sent via WhatsApp, email, or contact form

🔍 Automatically Collected Data

Our website automatically collects certain information:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on site, links clicked, referral source
• Location Data: General geographic location (country, region, city level)
• Cookies & Tracking: Session cookies for authentication, analytics for site improvement

💳 How We Use Your Information

We use collected data for legitimate purposes:

• Order Processing: To ship graded Pokémon cards, process refunds, and manage transactions
• Account Management: To maintain your account when you buy or sell cards with us
• Communication: To send order updates, shipping notifications, and customer support responses
• Security: To detect fraud, prevent unauthorized access, and protect user data
• Improvement: To analyze website performance and enhance user experience for card buyers
• Legal Compliance: To meet regulatory requirements and tax obligations

🛡️ Data Security & Protection

We implement industry-standard security measures to protect your personal data:

• Encryption: All payment information is encrypted using SSL/TLS protocols
• Secure Servers: Data stored on secure, password-protected servers
• Limited Access: Only authorized personnel access personal information
• Regular Audits: Security practices reviewed and updated regularly
• No Sharing: We do not sell or share your data with third parties for marketing

🌐 Third-Party Integrations

We use trusted third-party services for specific functions:

• Payment Processing: Secure payment gateways (PCI-DSS compliant)
• Shipping Partners: USPS/UPS for order fulfillment
• Analytics: Google Analytics to understand site usage (anonymized data only)
• Email Services: Automated transactional emails for order updates

These services have their own privacy policies. We encourage you to review them.